How the suggested price works

When you add a product to a quotation, RABT may show a Suggested price. It is a starting point based on your own records — you always decide the final price.

When the customer has bought this product before

RABT uses only this customer's successful purchases of this product — their orders, excluding cancelled ones — in the quotation's currency.

1. It blends the two most useful prices: 60% of the last price they paid and 40% of their average price. The last price matters most, because it is what the customer expects to pay again; the average stops one unusual order from setting the price.
2. It never suggests more than the highest price this customer has paid for the product.
3. If the product's cost is recorded, it never suggests a price below your minimum margin. If that means going above their highest price, it says "Raised to meet your minimum margin."
4. The result is rounded to your currency.

When there is no purchase history

• If the customer has never bought the product, RABT uses the product's list price.
• If there is no usable list price, it uses current cost plus your minimum margin.
• If none of these exist, there is no suggestion. See When there is no suggested price.

Why? — the evidence

Choose Why? to see what the suggestion is based on: how many purchases, the historical range, the last successful price and the typical quantity. Each suggestion is labelled Strongest evidence (the customer's purchase history), Limited evidence (for example a single purchase) or Fallback (list price, or cost plus margin).

What it is not

A suggested price is not a market price, and it does not use other customers' prices or convert currencies. It tells you what this customer has paid, adjusted only to protect your margin. If the quantity is well above or below the customer's usual, RABT points that out, because their usual price may not apply.