When there is no suggested price

A suggested price only appears when RABT has evidence. Here are the common reasons it is missing or marked Limited evidence.

No suggestion at all

• The line is not a product. Suggestions need a product from your product list.
• No history, no list price and no cost. The customer has never bought the product, the product has no list price, and no cost is recorded. Add a list price or a cost to the product.
• Different currency. The customer's history, or the product's list price and cost, are in another currency. RABT does not convert currencies, so that evidence is not used.
• No customer chosen yet. Choose the customer first.

Limited evidence

• Bought once. One purchase is shown as "Based on one purchase only". Use it with care.
• Limited history. A small number of purchases gives a less reliable picture.

A note instead of a price change

• Unusual quantity. If the quantity is well above or well below what the customer usually orders, RABT notes that volume may justify a different price, or that their usual price may not apply.
• Cost not recorded. The suggestion can still appear, but the margin cannot be checked.

Making suggestions more useful

• Import your sales history so customers have purchases to learn from.
• Record new orders, or convert accepted quotations into orders.
• Add list prices and costs to your products.