Add products
How to set up your products so quotations, sales history and margins work.
Go to Products and add a product, or import your product list.
The details
- SKU — your product code. Strongly recommended: your sales history is matched to products by SKU, so a product without a SKU cannot receive imported history.
- Name in English and Arabic, and a description.
- Category and unit (for example bag, ton, carton).
- List price and its currency — used as a fallback when a customer has no purchase history for the product.
- Cost — optional, and visible only to people with cost access.
Why cost matters
When a product's cost is recorded, RABT can check each quotation line against your minimum margin. When cost is not recorded, RABT does not assume it is zero — it simply says the margin cannot be checked.
Who can see cost
Cost is commercially sensitive. By default, salespeople do not see product costs; sales managers, admins and owners do. See Roles and permissions.
Who buys a product
A product's page lists the customers who buy it, from your order history.
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Still need help? Email support@hellorabt.com.