Frequently asked questions

Is RABT an official WhatsApp product?

No. RABT is an independent sales platform. It opens WhatsApp chats with your customers using official wa.me links. Connecting the official WhatsApp Business Cloud API is coming soon. We never use unofficial automation.

Does it work fully in Arabic?

Yes. The interface, quotations and PDFs are available in Arabic with a native right-to-left layout, and each person can switch to English at any time.

Is pricing per user?

No. Pricing is per company. Starter is $29 per month for up to 3 users; Business is $49 per month for up to 10 users. See Your trial and plans.

Can I import my existing data?

Yes. Save your Excel file as CSV UTF-8, upload it, match your columns, preview and import — customers, contacts, products, leads and your sales history. See Prepare your CSV file.

Does RABT guess what my customers will do?

No. Signals and suggested prices come from fixed rules applied to your own records, and each shows the evidence behind it. See What are Signals?

Where do suggested prices come from?

From what that customer has paid before for the same product — never from other customers' prices or outside market data. See How the suggested price works.

Can RABT email my quotations?

No. Download the quotation as a PDF and send it by WhatsApp or from your own email. See Send a quotation.

What happens after the free trial?

You get 14 days free. Subscribe before it ends to keep your workspace active. Your data is kept if you subscribe later.